COVID-19 FAQ | SHIPPING & DELIVERY

Vishal Laungani      vishal@thanesports.com

As the COVID-19 pandemic evolves, we’re taking simple measures to protect our employees, our vendors, and all our customers. The health and safety of our athletes is our top priority.

We will be doing a few things to reduce the impact of the virus and yet, continue supporting riders across India.

E-COMMERCE DELIVERIES ACROSS INDIA

Our customers can continue to access equipment and accessories through thetriworld.com .We’re doing our best to ensure athletes across India have access to the best GPS units, apparel and gels.

A few things to keep in mind

• A few warehouses will remain closed till end of lockdown periods stipulated by the government due to city-specific rules/situations. Orders fulfilled from these locations will see delays
• Inventory levels are relatively accurate. We’re working hard to maintain this
• Estimated Delivery Dates will be shared with you after you place your order and it will vary from product to product and city to city . Please note situations are changing on a daily basis
• Cash On Delivery is disabled
• All Return Policies are suspended

SHOP OPERATIONS

• Our  shop in Thane is open for product sales .
• Updated Store hours: 11AM-5PM / Sundays off
• Stores are sanitized and staff is educated on sanitization procedures to ensure everyone is safe in our awesome bike shop

Things would be difficult over the next few days but don’t worry , we are working hard on serving you better .